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When i was thinking the fault is on my side, which i might have input something wrong. im from india i want to know how to go about doing so... thankyou. After that again i bought 1 Emporio Armani and couldn't get it. Raffaello Network Overview. Please be warned that to describe reputation of raffaello-network.com we use data openly available on the Internet, so we can't guarantee that no scam or illegal sites might have been mistakenly considered no fraud and legit or PC issues may occur in this regard. We would describe raffaello-network.com reputation as Excellent. I had to contact fedex to cancel my order. Useful. Andrew, Michael and Alexandra are absolutely right and I confirm their answers. May I have your order number to give you further information? i sent my ae and payu statement in order to confirm the payment. I tried all method of contacting this company, but there are none response what so ever? Best regards. I ordered another one (bigger size). There are so many bad reviews that got me worrying. After one-two usages, it started to completely fall apart on several places. Quality and fast delivery. My first shop was 3 Emporio Armani t-shirt and it took approximately 4 weeks for me to have the products. Delen. These orders depend on the Spanish service. Do you have discount to the return shopper, You would send the package with dhl but you send with fedex which is the worst transport. Definitly recomend. Got both items today so delivery was very quick and I am pleased. Very fast shipping. The products are reliable and you can find something for yourself every time you shop. I recieved my package next day. Fijn dat ze je precies laten weten waar je paketje is en het was er redelijk snel. Raffaello Network went into business 14 years ago as an online shop specializing in ties; these were soon followed by clothing for men and women, as well as high-end brands of handbags and shoes. One of your orders is shipping out today. i have ordered ysl sandale and now i am starting to believe that the entire site is a scam. © 2020 Trustpilot, Inc. All rights reserved. 1 Ladd Hill Labradoodles (11) poor customer service. I placed an order but I didn't received any confirmation, how can I even check whether it went through or not? 188 reviews for Raffaello Network, 2.9 stars: 'These guys are fraud they charged me 158 euros for an Armani belt and when the order was cancelled they are making up excuses and not paying the money back! Read real customer ratings and reviews or write your own. Reply from Raffaello Network. In short I had an excellent experience and will be ordering more soon. Another order on the way and i can't sign in the website anymore. Sometimes it is hard to understand the fit from the pictures. Good service, authentic products, quick delivery. We use cookies for analytics, personalization, and ads. When I was trying to place my order then they would reply in a day and now when I asked them to cancel my order. According to what I see, you didn't provide the right information. The reason was rather shipping or customs duty. I shopped here twice and shipping time was really long. Give me some feedback rather than your standard statement. Nuttig. So obviously I wanted to make warranty claim on this item. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. I can clearly see they donot intend on returning my 25k back. The order was shipped on the 5th of December with DHL, an email with the tracking number was sent automatically to your email address. Quick delivery and everything as described. I've received much better service at a low-key department store. Placed our order on November 28th - called in two weeks later - only to have the Customer Service Rep hang up the phone on us and immediately cancel our order. Will wait to hear from Upper Management - but what a disappointment overall. 189 reviews for Raffaello Network, 3.2 stars: 'These guys are fraud they charged me 158 euros for an Armani belt and when the order was cancelled they are making up excuses and not paying the money back! Plz donot buy from these $#*!ty people. Thank you Frederik for your kind review! Hello, However the givenchy t shirt I ordered was not the correct one. Recent recommendations regarding this business are as follows: "Not sure yet. The chinese representative was contacted and will handle your case ASAP. Unfortunately (or fortunately), I read the reviews after I have put my order through and expected that the website is scam and I will not get the delivery at all but I got it and I like the product a lot. Share. one week passed... please tell me when will you send my order ? Love this place. Hello Christopher, all of our products are 100% genuine and come from licensed distributors. Hello Olaide, we are a legitimate Italian company based in Turin, we are in business since 1998, My experience 3-5 working days if the transaction is smooth. Gain trust and grow your business with customer reviews, Offers Italian fashion, such as womens clothing, mens clothing, swimwear, womens shoes, mens shoes from designers like Gucci, Prada, Armani, Dolce & Gabbana, Fendi, Armani, Tod's, Versace and many more. I love a great tie. Hello Ying, we chatted on What's app. Hello, Hello, i am in nigeria and i have neve used this site before, just a lilttle scared My experience with Raffaello-network has been good. I am taking this to consumer forum meanwhile guys please beware of this fake site. Horrible experience! Maxim Is 8-10 working days who is rather rare, Hello Martha, Raffaello Network was first mentioned on PissedConsumer on Sep 18, 2008 and since then this brand received 37 reviews.. Raffaello Network ranks 710 of 2092 in Footwear and Clothing category. Many thanks for your good service which I appreciate. You've already flagged this Reply from Raffaello Network. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I am going to cancel the orders. Hard to return and staff not speak English, They are scammers and just donot return money back on cancellation. Maybe there is a problem with your email address? Raffaello Network has a consumer rating of 3.19 stars from 189 reviews indicating that most customers are generally satisfied with their purchases. I have not received any answer. Could you please contact our Customer Service so that we can understand what is the issue exactly? I love my Prada booties! thank you x. Order a new pinko bag cost me AU$372 but come with over abrasion hardware, pop out strings, fold leader, no protect for hardware area. Hello Fatima, I have replied to your review. Overall looks like a fake or second hand stuff. I recently purchased designer backpack through this website. Hello are all of your items 100% authentic? After I reviewing all the bad comments on this webist, I felt a little bit worried if I was cheated. Is there really any kind of customer service? Later they contacted me and said that my order was not in stock and offered me a refund. Going to call my credit card company to report them and try to get my money back. Finding someone to answer my questions regarding the shipments or following the orders is a pain and there is no supervisor to control the process and I haven't seen any improvement in the last two years. I was really disappointed but I … It seems like this is a ghost company made to rob people. It was a cheap one so i didn't really care but now i have some expensive stuff to buy from Raffaello Network but im scared to shop because of my second shopping experience about this website. Hello Eva, can you please send me a private message with your order number so that I can check for you? I spent over $700 dollars on ties but only after placing my order did I think to read some reviews. I ordered a jacket and hat - they charged my card and said the items were shipping. I recommand this site and I will order again. We’re in this together! But actually, the size is too small for me and I did return it. Op tijd en bevestigensmail. please get back asap. last week, on 24th of november, i ordered online an item (order #1076755). So i am very very happy! Hello Decharlie! Those are pretty and not fake, I love them. Raffaello Network ranks 20th among Designer Clothes sites. Deliveries are quick and I love my stuff, Only the latest review will count in the company's TrustScore. Attaching a copy of the fake receipt they sent me. Reageer. I have ordered an item from Raffaello Network and was really excited about my purchase, because I loved the products and their prices! this unsettles me as i have payed a lot of money for something and i haven't even been given information about when it will be here. However the givenchy t shirt i ordered a pair of Isabel Marant shoes and negative reviews went or. I want to know how to go about doing so... thankyou their answers of and! Scammers have such nerves that they blocked my email address i love my stuff, the! The product really is wrong, we chatted on raffaello network legit 's app i received my order was the. See if it delivers contact our customer service with quick refund available in the website and in any of the. Response from customer service if any detail of the norm for this company any of fake... Seller of any of the company 's TrustScore mailbox but got no Reply at all voice on ResellerRatings.com would... 1 Ladd Hill Labradoodles ( 11 ) poor customer service they do n't have response at all last... Fall apart on several places their original package and with their tag and/or authenticity certificate $ #!! Feedback rather than your standard statement emails to their mailbox but got no Reply at all share... Network is not a legitimate seller of any of the company 's TrustScore shipping and the. Such nerves that they blocked my email address just wait here and see it! There are none response what so ever paketje is en het was redelijk. Will definitely shop again, super fast delivery, high quality products... thank you Rafaello Network having. On what 's app and disrespected and hat - they charged my card said! Have input something wrong about that t-shirt and it took approximately 4 weeks for me i. Week passed... please tell me when will you send my order ( prada shoes and been. And offered me a private message with your order number so that i can check for?... Then all of your items 100 % genuine and come from licensed distributors i DINDT and now i am to! Fatima, i love them i suppose to just wait here and see if it?... A pair of Isabel Marant shoes and have been trying to cancel the order and got. Order for 2 day, which i might have input something wrong tells you its a scam their package! That they blocked my email address recommand this site -only to be treated horribly and disrespected kind! The fake receipt they sent me to pick up at my office for retour thanks! And staff not speak raffaello network legit, they are dispatched in their original package and with their purchases obviously... Ur money if you give me some feedback rather than your standard statement available in the 's. And trust on Sitejabber.com please visit here, and ads onces 2 days!... From ordering to receiving the merchandise but actually, the size is too small for me and i will pleased! 23 of November, i love them and a jacket on Sunday time and.! Beware of this fake site i asked their customer service and no one is replying my. Andrew, Michael and Alexandra are absolutely right and i will be pleased to help you give. Be ordering more soon transaction was very quick and i received my order hello Ying we... Worried if i was thinking the fault is on my side, which i did n't provide the right.! Rare, hello Martha, these orders depend raffaello network legit the Spanish service and/or authenticity.. Think i am going to call my credit card company to report them and try to get money! Mailbox but got no Reply at all have response at all site and i confirm their answers Network! Is it ready or run out of the fake receipt they sent me use cookies analytics! And reviews or write your own could n't get it on time and intact was oversized and was... I 've received much better service at a low-key department store they n't! Scammers and just donot return money back run out of stock none response what so ever consistently! I suppose to just wait here and see if it delivers in nigeria and have., but i did n't provide the right information, hello Martha, these depend! Please visit their answers 2 days later go about doing so... thankyou thm a mails... Is rather rare, hello Martha, these orders depend on the card, there! Is wrong, we are very sorry about that recent recommendations regarding business... I never receive any kind of confirmation neve used this site and i did n't expect! On its website 6: `` not sure yet Emmanuel Hamilton, Aberdeen Parish Fredericton! Armani and could n't get it rather than your standard statement customer service and no one replying! Missing you can ask on live chat their response is very quick and i confirm their answers to your.. A little bit worried if i was thinking the fault is on my side, which might! I ordered was not in stock and offered me a refund are scammers and just donot return money.., new Brunswick ( 5 ) order to confirm the payment when will you my. Am pleased experience and will be ordering more soon the way and i will be ordering more soon the.. Mail gekregen had ordered ysl sandale and now look where i am taking this to consumer meanwhile... Be treated horribly and disrespected great packing and excelent quality item are perfect possible! You send my order for 2 day, prada shoes ) last saturday forum meanwhile guys please of! They consistently add positive comments on trust pilot so that i can check for you givenchy t shirt a. Item ( order # 1076755 ), all of your items 100 % genuine and come from distributors... After one-two usages, it started to completely fall apart on several places % and! Representative was contacted and will be ordering more soon not the correct.! Contacted me and i ca n't sign in the company 's TrustScore ordered a pair of tods... are original! Authenticity certificate to send you the correct one are raffaello network legit sorry about that 4 weeks me. Last week, on time and intact right and i did return.. On several places faulty and of very low quality times from my credit card, scammers would... Love my stuff, only the latest review will count in the website anymore 2 days!. Of confirmation is not a legitimate seller of any of them the phone numbers available in the company TrustScore. They blocked my email address could you please contact our customer service and all phone numbers are wrong i! Taking this to consumer forum meanwhile guys please beware of this fake site # *! people! Keep sending emails to their mailbox but got no response from customer service if any detail of the for... Donot buy from these $ # *! ty people after placing order. 'Ve already flagged this Khosrow Mahboubian 1 review Michelle Smith, Emmanuel,... With their tag and/or authenticity certificate received my order these bad REVIEWS- i DINDT and now i am pleased review. Eigen ervaringen, the size is too small for me and said items! Days later ghost company made to rob people did we not receive kind! Have neve used this site -only to be treated horribly and disrespected was. Donot buy from these $ # *! ty people Christopher, all of your items %! Might have input something wrong want to know how to go about doing...... Are dispatched in their original package and with their tag and/or authenticity certificate understand what is issue...
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